Shipping & returns
Last updated October 14, 2026
Shipping
Each piece is strung by hand and usually ships within a few working days. You will get tracking by email.
Returns
You may return an unused piece within 14 days of receiving it for a full refund. Write to us first and we will send return details.
Damaged pieces
If anything arrives damaged, tell us within 14 days and we will replace or refund it.